Incompatibility with Ventura OS13

Damian Siqueiros

• 29. Juli 2023 16:32

Hey, 

I have an Intuous Pro M and I've been struggling since my iMac upgraded to Ventura. It makes using my tablet almost unbearable. I see that I'm not the only one with the issue. I have friends that have forgone their tablets completely because of the issue. 

I've tried Wacom's customer service and other tutorials to fix the issue but nothing works. 

I don't understand why Wacom is not at the forefront of this issue by having clear communication about this. I'm incredibly frustrated because my tables is an essential tool to my workflow and at this point I have to constantly restart my computer to complete one image.

When will the new driver dressing these issues be released?

Can anyone help? 

 

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  João

  • 31. Juli 2023 09:13

  Hi Damian Siqueiros,

  Sorry to read you're experiencing issue with getting your tablet to work properly on Mac. 

  However, although there are some issues and some additional settings required, there is no compatibility issue with Mac OS Ventura and our devices. 

  The issue you are having is related with a known bug. Please refer to this thread for updates: 
  https://support.wacom.com/hc/en-us/community/posts/14351225248663-Intuos-Tablet-turning-touch-on-and-off-constantly

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  Henry Hill

  • 7. August 2023 17:55

  Under OS 13.5, (New Mac Studio M2) the file "com.wacom.IOManager" cannot be found easily via simple search field in; settings/Privacy & Security/Input Monitoring, but it needs to be enabled there for the tablet to work.
  
  I was able to located by directly navigating to it:  Library/PrivilegedHelperTools/com.wacom.I0Manager

  I hope this helps!

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