Wacom One CT-672 is also not working with Sonoma 14.2 after update 6.4.4

Ricardo Amaral

• 16. November 2023 18:10

Hello there. This is just an update since it seems it is not mentioned elsewhere. Wacom One CT-672 works with Sonoma but not with the current driver. It gives the message "Security Settings prevented the Wacom software from posting an event," even though all permissions are checked.

I had to reinstall the 6.4.3-2 driver to make it work again. It's not perfect, though. There is a great deal of lagging, and mapping is not perfect.

My configuration: iMac Retina 27" (with a second display), 2019. 64GB memory, Sonoma 14.2 Beta (23C5047e).

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  João

  • 17. November 2023 16:57

  Hi Ricardo Amaral, 

  We were not able to reproduce this yet. Usually that message means there is a permission missing:
  https://support.wacom.com/hc/en-us/articles/1500006339842-What-does-the-error-Security-Settings-prevented-the-Wacom-software-from-posting-an-event-mean-

  In some rare cases, it can also happen that the permission becomes corrupt.

  Can you please: 

  1. Manually remove the preferences by clicking the "-" button
  2. Manually uninstalling and reinstalling the latest driver: https://support.wacom.com/hc/en-us/articles/1500006264541-How-do-I-uninstall-manually-and-re-install-the-Wacom-driver-on-macOS-for-a-Pen-Tablet-Pen-Display-or-Pen-Computer-
  3. Re-adding the permissions as stated in https://support.wacom.com/hc/en-us/articles/17629089706391

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  Ricardo Amaral

  • 18. November 2023 15:59

  Thanks João.

   

  What worked was deleting everything with All Cleaner and reinstalling from the earlier driver, restarting the computer, and then updating. Now it is perfect. Thanks!

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