Wacom Intuos S Bluetooth (CTL-4100WL/K1-BA) - Registration Failing

Zain UlAbideen

• 22. April 2024 13:28

Hi,

I have buyed new Wacom Intuos S Bluetooth (CTL-4100WL/K1-BA).

Wacom ID has been created but i am not able to register my product automatically via Wacom Center on my PC and for this reason also not able to redeem my software with the package.

Please help me in this regard,

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  João

  • 24. April 2024 07:49
  • Bearbeitet

  Hi Zain UlAbideen, 

  Have you tried the steps here:
  https://support.wacom.com/hc/en-us/articles/1500006264321-How-do-I-register-my-Wacom-device

  If that doesn't help. Please contact our support team directly. They should be able to help. 

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  Zain UlAbideen

  • 24. April 2024 08:08
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  Thanks for replying back. 

  I have followed the given below steps but was not able to see any screen button to press for registration:

  1) Connected my Wacom Intuos S Bluetooth with windows laptop using cable.

  2) Downloaded and installed latest driver for windows.

  3) After this created id via wacom center which appear in laptop after installation of drivers.

  4) Upon redeem or getting my softwares offer i go to software offers which lead me to device manager, here on device manager i only see that device is connected but it is not showing any registration button.

  Thanks

   

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