Cintiq Pro 17 won't turn on

Victor Marinelli

• 29. Januar 2025 18:54

I purchased a Pro 17 earlier this month and it the display is dead all of a sudden. Makes a faint clicking noise. I tried connecting it to different power outlets in my house but it wont turn on.

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  João

  • 30. Januar 2025 08:21

  Hi Victor Marinelli, 

  Sorry to read that. 
  Does the clicking noise come from the device or the power supply? I can see you are already in contact with the support team which would also be my next suggestion. 

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