Wacom One 13 pen inputs stuck on wrong display (Win10)

Keef Fluke

• 26. April 2025 21:06

Not that the title really needs expanding on, but I've got my computer set up to do a "dual monitor" type of thing with my wacom (and another monitor, but that's not the problem, because I've already tested that), and my wacom is refusing to register the pen input on Screen 2 (the actual wacom) and insists on putting the pen inputs on Screen 1 (my laptop screen, which is where I have other things open, and from which I have NO intentions of trying to draw).

I've tried everything I can think of.  Reinstalled and restarted drivers, updated drivers, unplugged the wacom and the second monitor independently and shuffled them around, got into the pen/tablet settings in my actual PC...  nothing has fixed this.

It was only fixed for the briefest moment after downloading a driver update before restarting my pc, and then after restarting to install the driver update, it's right back to the same old nonsense.

I'm out of ideas, nothing I've found on this forum so far has really helped (why I'm making this post) and this wasn't a problem yesterday, so I'd imagine that if it's going to become a widespread issue, there's a chance folks just...  Haven't discovered it yet?

Please help.

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  João

  • 29. April 2025 06:49

  Hi Keef Fluke, 

  Thanks for reaching out and the details. 

  Have you tried the Display Toggle function? 

  From factory, the assigned display should be the Wacom ONE 13 but sometimes Windows gets confused with the displays and the driver is not able to assign the control directly to the correct display. 

  To correct this you can try these steps (here you see my Cintiq Pro 27, but it's the same steps for the Wacom ONE): 

  

  

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