Driver fails and restarts continuously

Alex Sinclair

• May 23, 2023 14:47

My Tablets stop working momentarily and then come back online. Pen is unresponsive and my on-screen menu disappear. Sometimes the lag lasts so long I have to launch Wacom Center and run a driver check and/or restart the driver to get it back up. Latest driver installed.

Apple Mac Studio running Mac OS 13.3.1 (Ventura); Cintiq Pro 24", Intuous Pro S and EK remote

Thanks in advance.

 

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  João

  • May 23, 2023 15:54

  Hi, 

  Which Wacom driver version do you have installed? Please make sure you have installed the last one from here: https://www.wacom.com/en-de/support/product-support/drivers

  If the issue persists, please follow the instructions here: https://support.wacom.com/hc/en-us/articles/10010268158103-I-want-to-report-a-driver-bug-How-do-I-collect-Wacom-driver-logs-

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