Can't turn wacom pro on.

Sergej Sattarov

• August 09, 2023 17:21

Hallo,

Just unpacked brand new intuos Pro. Plugged in usb cabel, tried push the start-button but nothing happened. Always orange light by logo. What it can be?

Thanks in advance.

Sergej.

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  João

  • August 10, 2023 07:27

  Hello Sergej Sattarov, 

  If the Orange LED is ON, it means the tablet is getting enough power. Just make sure to connect the tablet directly to your computer if possible and don't forget to install the driver. 

  More details here: https://www.wacom.com/en-de/getting-started/wacom-intuos-pro

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