audio interference with multiple wacome tablets and computers

Robert Stark

• August 28, 2023 23:03

I noticed that your Wacom Pro tablets / driver causes audio interference on multiple Mac computers and I have different sizes the Pro tablets so I'm sure that this must be a driver issue because I have this issue on Macbooks and MacPros so it can't be a tablet or computer.

When I take the pen away from the tablet the audio interference stops and this issue is recreated when I start using pen on tablet again. 

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  João

  • August 29, 2023 11:45

  Hi, 

  Is this the same issue as described here: https://discussions.apple.com/thread/254459630?answerId=258350019022#258350019022

  We are aware of an issue with a noise from the operating system when using Preview as stated here but is seems that you have this all the time. 

  Could you please make a video of the issue and contact our support team? 

  https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support-

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  Robert Stark

  • August 29, 2023 12:37

  Yes, it's pretty much the same issue, but this is not just the Preview app dependent .. it works across all the apps.

  I recorded the video and will contact the support team.

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