Mobile Studio pro 16" restarst every time it goes to sleep

Danas Bereznickas

• December 14, 2023 14:56

My Mobile Studio Pro 16" computer restarts every time it goes to sleep. I am not sure if it completely restarts or not, but every time I wake it from sleep, it acts as a fresh start.

This is very frustrating, as it means, that I cannot leave any ongoing projects. The workaround is to completely prevent sleep, but it's not an ideal solution, especially when working on battery.

I remember having this problem with an older Cintiq Companion, but don't remember this problem with the Mobile Studio until recently. I have updated Windows , but it didn't help.

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  João

  • December 14, 2023 17:09
  • Edited

  Hi Danas Bereznickas, 

  This is a Windows only issue. There are other Windows users reporting this in other multiple threads here:

  • https://answers.microsoft.com/en-us/windows/forum/all/computer-restarts-after-sleep/b657ce73-bcee-4133-8397-6fd5837f2cfc
  • https://www.reddit.com/r/buildapc/comments/10jlk21/pc_restarts_when_going_into_sleep_mode/
  • https://superuser.com/questions/1428818/windows-10-sleep-mode-dont-work-the-computer-restart-itself
  • https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Computer-restarts-after-going-to-sleep/td-p/7690229
  • https://www.elevenforum.com/t/windows-11-restarts-after-shutdown-or-sleep.2233/

  I suggest you try the solutions proposed by these users and I am sure that one will solve the problem for you.

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