Mac driver takes forever to load
Hi!
at every startup ( osx), I have to wait forever for the wacom driver to load and the tablet to be usable. It seems to load after most of the other extensions and Background apps. Is there a way to change the loading order, so the wacom driver loads before all the other stuff?
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I have this problem as well. M1 Mac Studio running OS X 14.0 (Sonoma), Wacom Driver 6.4.5-3, on a PTH-860 tablet. After a restart or a cold boot, driver takes several minutes to load before the pen will respond to input. Annoying as hell.
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Same problem here. M1 Max / Ventura 13.2 - driver takes forever to load on restart or re-login AND even more annoying: once computer goes to sleep WACOM will not wake up unless cable is pulled/reconnected or restart altogether. Happens with a older intous tablet as well as the newer 2023 tablet: must be the driver?
After more than 20 years of Wacom Tablet usage, this has not been an issue until 2023.
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Hello,
I have exactly the same issue it takes forever after startup to get access to the pen.
Configuration : M1MAX, Ventura 13.5.2 and WACOM Intuos Pro PTH-660 driver 6.4.5-3.
Could WACOM support team take a look and provide support on how to improve startup time ?
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Hi Maude HENRIOT,
If the driver is slow to start, then there's probably too many things trying to start on your Mac at start-up.
I would advise checking that and maybe removing some items: https://support.apple.com/en-gb/guide/mac-help/mh21210/mac
Also, I would not advise to add Wacom as a login item since it's already set-up to start as soon as possible. Adding it to Login items might interfere.
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My situation got a bit better, after not letting the system reopen apps after a restart.
To remove the wacom driver from the startup items is news to me, I have to try this!
But I think that wacom support asked to put it there... strange.0 -
Exactly the same problem. Latest system Sonoma 14.5 on Mac Studio M1 Max. Intuos Pro PTH-660 and Latest Wacom macOS Driver 6.4.6-3. System is loaded, ready, but I can't move cursor waiting almost 1 minutes until able to do anything! Even when loaded, it freezes for fractions of seconds twice, until some processes are fully completed.
Extremely annoying - especially if compared to my another computer Mac mini M1 where I have very old and strong Intuos 3 - which loads immediately with the same system, plus - cursor is ready even before logging into system - which is completely impossible on newer model until all is loaded.
And no - I can’t remove any of my 2 apps from startups - need my dropbox and font manager to be ready all the time too. Removeing it doesn’t make any difference anyway, so this is not relevant in my case.
So Wacom - there is something wrong! It’s wrong for very long time.
Please provide solution ASAP!
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Hi Pawel Windys,
As mentioned earlier, the driver is programmed to start as early as possible, as soon as you enter your user account. If the driver is not starting smoothly then there can only be either an issue with the OS, or with a 3rd party app. The driver cannot control system priorities.
If you would like us to check this further, please collect some logs and contact the support team.
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