Wacom Center

Summer Feehan

• February 20, 2024 15:07

I have downloaded the old Driver for my Wacom Bamboo CTH-670 tablet and and this is
displayed after I try and open Wacom Center, I have pressed "OK" A few times and have
tried to restart my computer and try pressing "OK" again and it's still not working.

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  João

  • February 20, 2024 16:29

  Hi Summer Feehan, 

  That error message only appear in the Wacom Center which is not installed with the 5.3.5-3 for your CTH-670 but with the most recent drivers. 

  Please uninstall this driver version using the instructions here: https://support.wacom.com/hc/en-us/articles/1500006264601-How-do-I-uninstall-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet-Pen-Display-or-Pen-Computer

  And install driver 5.3.5-3 from here: https://www.wacom.com/en-de/support/product-support/drivers

  

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  Summer Feehan

  • February 20, 2024 18:16

  Hi João, 
  
  I'm now having this problem, after uninstalling the other driver and downloading  5.3.5-3 this now comes when I try and open "Wacom Preferences" 
  
  
  

  However the tablets plugged in and working with my finger but not the pen.

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  João

  • February 21, 2024 10:10
  • Edited

  Hi Summer Feehan, 

  Have you uninstalled the other version of the Wacom Driver? 

  Please note that both driver can co-exist so make sure you are using the correct one and that you remove the one you don't need. https://support.microsoft.com/en-us/windows/uninstall-or-remove-apps-and-programs-in-windows-4b55f974-2cc6-2d2b-d092-5905080eaf98

  

  

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  Summer Feehan

  • February 22, 2024 05:56

  Hi João,  

  After looking thoroughly through all my programs and features I only have Wacom installed , there is defiantly no other Wacom drivers/software's or such on my computer.

   

  And my computer is recognizing the tablet so I'm not sure what's wrong..  Thank you for your help so far any ways, it's very much appreciated. 

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