Skip to main content
Back

OSX - How to prevent "Wacom Center" etc from automatically starting when each user login.

Comments

10 comments

  • João

    Hi Michael Huston

    There is no native way to do with with our installer or through the Mac permissions. Closing permissions or removing launchers will most likely cause the driver to malfunction. 

    Since you are using JAMF, perhaps this thread helps: 

    https://community.jamf.com/t5/jamf-pro/how-to-disable-auto-launching-quot-wacom-desktop-center-quot-app/m-p/269450

    0
  • Michael Huston

    Sadly thats a long thread of people trying and failing to get a consistent result with your drivers.
    I will not have access to push changes to ~/ section of the mac. So many of that "hacks" will not work for my lab.

    • Please request an official solution that works with larger scale lab installs;
      Automated computer enrolment management tools that Apple supports.
    • We need a driver thats works in the background with out surveys or disruptive launch windows, as students and other clients will be logging into any computer in our labs, with a fresh account most times.

    *** Thanks for sending me a new driver... I will test it!

    0
  • Luke Jaeger

    I'm told there's an "enterprise driver" that doesn't throw popups at user login ??? Would love to get a copy of that!

    0
  • Kenneth Close

    João,

    As you can see from the Jamf thread that you linked, providing an Enterprise driver would be greatly appreciated from the Mac Support industry. There are many of us that are supporting large fleets of exclusively, remotely managed computers and if there is not a way to configure the initial launch setting of the Wacom Desktop application, an Enterprise driver with those functions disabled would be a lifesaver. We have struggled for years trying to support our students and provide them the best experience, but having to manually disable the start on launch feature one-by-one is an unreasonable scenario, especially in situations like Michael's where new accounts are created daily.

    Thanks in advance for any assistance you can provide.

    0
  • Michael Huston

    The driver "WacomTablet_6.4.6-3_Enterprise.dmg" worked well in my lab build!

    Thank you!  ( Really that drive helped a lot! )

    • Please add a section to your support page for enterprise drivers. This looks to be a highly demanded and needed service; for on going updates etc.
    0
  • Joe Anthenat

    How does one get their hands on said "WacomTablet_6.4.6-3_Enterprise.dmg" driver, which seems to help so much?  I have had contact with Wacom support 4-days ago and still no enterprise driver link in my inbox.

    0
  • Mike Falk

    I would love a copy of the enterprise driver for my lab as well. Please!

    0
  • Ryan McKellar

    I also would love a copy of the enterprise driver. I second Michael's sentiment, it would be nice to have a page to get the enterprise drivers from. I'm sure the entirety of the Mac Admin community that have to deploy these drivers to shared computers would be absolutely thankful!

    0
  • Luke Jaeger

    JAMF user kacey3 discovered a ridiculously simple fix for this whole issue.

    You don't need to download a special Enterprise driver from Wacom. There's one little xml file in /Library/Preferences which will make any Wacom driver run in "Enterprise mode" . If you're using JAMF or other MDM, you can push this .xml file out to client Macs and be done!

    Details pasted below. (Don't ask me why it's an .xml file instead of a .plist).


    see kacey3's post on the JAMF forum: 

    With the availability of the new Enterprise Driver, I took some time to compare the original driver to the new driver (and more specifically, the installer) and found that they are virtually identical. In fact, it takes only one file to change a standard driver install to an enterprise driver install.

    To make your standard install operate as an enterprise install, simply create a com.wacomtablet.defaults.xml file in the /Library/Preferences folder. The contents of the xml file are as follows:

     

    <?xml version="1.0" encoding="utf-8"?>
    <!--Author: Wacom Co.,Ltd.-->
    <root>
    	<!-- Set Enterprise Mode -->
    	<OperatingMode>Enterprise</OperatingMode>
    </root>

     

    Once you add that file, it doesn't matter what driver you initially installed, this will force it to run in Enterprise Mode.

    I have tested this on version 6.4.6-3 and 6.4.7-2

    From what I understand from reading the Wacom documentation, this was introduced in version 6.4.4 and should function from this point forward. So no need to request the specific Enterprise Driver from Wacom, just add this file and you should be able to enable Enterprise Mode without any special drivers.

     

    0
  • Kenneth Close

    What Wacom isn't sharing here is that any driver after v6.4.4 can be forced to run in enterprise mode by creating a file at /Library/Preferences/com.wacomtablet.defaults.xml with the following setting:

    <?xml version="1.0" encoding="utf-8"?>
    <!--Author: Wacom Co.,Ltd.-->
    <root>
    	<!-- Set Enterprise Mode -->
    	<OperatingMode>Enterprise</OperatingMode>
    </root>

    Hopefully this helps everyone above and Wacom doesn't kill this comment as it is the answer everyone is looking for.

    0

Please to leave a comment.

Please sign in to leave a comment.

Didn't find what you're looking for? Create a ticket New Post

Support
Feedback