Uninstalling Wacom From Apple Macbook Pro

Richard Allen

• August 16, 2024 18:19

I have bought a new Apple MacBook Pro and, using Apple Migration Assistant, transferred all of my data from my Mac Mini to the new Macbook Pro.

I then removed all the settings I could find from the MacBook Pro for the Intuos tablet, as I don't plan on using the tablet with the laptop.

Now I'm getting a warning message that I can't dismiss, stating... "security settings prevented Wacom System Software from loading".

There's obviously a small piece of software left behind that I missed & can't find to get rid of the warning message.

Might you be able to offer some advice..?

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  João

  • August 19, 2024 08:21

  Hi Richard Allen, 

  I have seen in the past that when importing an account from an older Mac, some files will have different permissions and cannot be removed through the regular uninstaller. 

  I would recommend: 

  • Install the latest driver - https://support.wacom.com/hc/en-us/articles/4411693955095-Setting-up-the-Wacom-driver-with-macOS
    This will hopefully install a newer version of all the files and correct the permission
  • Manually uninstall the driver - https://support.wacom.com/hc/en-us/articles/1500006264541-How-do-I-uninstall-manually-and-re-install-the-Wacom-driver-on-macOS-for-a-Pen-Tablet-Pen-Display-or-Pen-Computer

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