Skip to main content
Back

Wacom Intuos CTL 4100 Pen lagging on One Note

Comments

5 comments

  • João

    Hi Witold Chodor
    If this only happens with One Note, then I would recommend checking with Microsoft. 

    • Does this happen in the broswer version or desktop version of One Note? (or even both...)
    • Are you using Windows Ink? 
      Try disabling this from the Mapping section of the Wacom Tablet Properties and see if that helps

     

    0
  • Witold Chodor

    Hi Joao,

    Thanks for your answer.

    1) I am currently using the desktop version.

    2) I have  already disabled Windows Ink and it did not help.

    I will try to contact One Note Support then.

    0
  • João

    Hi Witold Chodor

    I have played around with desktop version just now and seems to be working fine on my end. Please let us know if you get any useful tips from Microsoft. 

    0
  • Witold Chodor

    Hi Joao once again,

    The problem is that 2 days ago everything was working fine on One Note. But suddenly from yesterday it started to lag and I do not know why. The only thing I remember is the automatic update of Wacom drivers that appeared some days ago.
    As for now, I do not have any news from Microsoft Community.

    0
  • Witold Chodor

    Hi Joao,

    This is the answer I got from Microsoft but it was not helpful.
    https://answers.microsoft.com/en-us/msoffice/forum/all/ctl-4100-wacom-pen-lagging-on-one-note/23328f50-6db4-4534-b4a7-a92e1469fe2a

    I noticed once again that when the pen is pressed on the tablet -> nothin appears on the screen.

    When I take the pen off the tablet, then the image I drawed with pen appears.

    I would be grateful for any kind of additional hint.

    Regards,

    Witold

    0

Please to leave a comment.

Please sign in to leave a comment.

Didn't find what you're looking for? Create a ticket New Post

Support
Feedback