wacom pro pen 3 button replacements [BROKEN]

Blessing Eluyemi

• March 12, 2025 00:10

The buttons are far to fragile and break after long term use. the tiny miniscule little piece of plastic holding the button in place snapped all of a sudden. I can not find anywhere to get a replacement, I don't want to buy a whole new pen just because a piece of plastic fell out. I believe my product is still under warranty, do I get any replacements for the pen, also what other Wacom pens work with the Wacom cintiq pro17. and for future reference where can I get parts replacements for the pro pen 3?

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  João

  • March 12, 2025 12:24

  Hi Blessing Eluyemi, 

  I have opened a support ticket for you to follow with the support team. Please check your email. The team will reach out to you. 

  Cheers

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  Martin Gummesson

  • March 28, 2025 17:00

  Hi.
  Unfortunately I have had the same experience with my Pro Pen 3 for my Movink, which is the exact same pen but an insert with nibs in the capacity of the weight instead.

  Had to order a new Pro Pen 3 that comes with replacements as there are none to be bought sperately.
  Can I get an reimbursement or a repleacement for this pen or anything?
  Any help appreciated. 
  
  All the best,
  Marty

   

  

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  Antoine Frederic

  • May 06, 2025 14:46

  Hello,
  
  I had the same issue. The support service was very reactive, no problem on that front, but if you have one of those pen do be warned that the buttons are fragile.

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