Sticky Rubber issue on my Wacom Cintiq

Lauren Morris

• May 09, 2025 12:38

Has anyone had their Cintiq get so sticky you can't even get the dust off? I've tried isopropyl alcohol, and just cleaning it with water, but it's so incredibly sticky it's hard to touch. (I have touch sensitivity issues.) Has anyone had this happen? If so, what did you do about it? Is it safe to use goo-gone? My device is long past warranty, I've had it for many years (2015) it's been a real work-horse, and honestly, I cannot afford a new one at the moment. Thanks for the help!

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  João

  • May 16, 2025 09:02

  Hi Lauren Morris, 

  Which model do you own? 
  Usually a damp cloth with a little "elbow grease" should be enough. Anything else might ruin the finish on the surface and cause other problems. 

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