João

1. Community
2. Pen Tablets
3. wacom intuos manga alway on cord, is it bad for the battery?

Hi Zsombor Huszár,  To answer the first question: You won't directly harm the battery by always using the device plugged in. However, battery performance will inevitably decay over time, but using ...

• View comment
• João
• December 27, 2023 14:02
• Edited
• 1 vote

1. Community
2. Pen Tablets
3. Massive problems with Intuos Pro pen tablet on MacOs Sonoma

Hi Benjamin Sauer,  Sorry to read about your issues. We would really appreciate if you would contact the support team so we can collect all the details and report this to the driver team:  https://...

• View comment
• João
• November 27, 2023 10:37
• 1 vote

1. Community
2. Wacom Driver
3. Memory spike on Tablet service

Hi Yair Barnatan,  Could you collect some logs and report this to the support team. It is important.  https://support.wacom.com/hc/en-us/articles/10010268158103-I-want-to-report-a-driver-bug-How-do...

• View comment
• João
• November 22, 2023 14:12
• 1 vote

1. Community
2. Wacom Driver
3. SOLVED [Main post] [Mac OS] Modifiers (Shift, Command, Control,...)+ click not working with pen clicks after 6.4.4-2

Hi Tom Gudgeon,  I rejected your new Post because there is already an existing one for your issue. Please see the beginning of this thread.  Cheers

• View comment
• João
• November 10, 2023 16:08
• 1 vote

1. Community
2. Wacom Driver
3. SOLVED [Main post] [Mac OS] Modifiers (Shift, Command, Control,...)+ click not working with pen clicks after 6.4.4-2

Hi Iñigo Rotaetxe,  I have created a feedback for the Devs based on your request to have a feature to copy and paste settings between apps. Cheers

• View comment
• João
• November 10, 2023 16:01
• 1 vote

1. Community
2. Pen Displays
3. Touch is working on wrong screen

Hello Aaron Ryan,  Please try a clean driver install and see if the issue still happens: https://support.wacom.com/hc/en-us/articles/1500006264601-How-do-I-uninstall-and-re-install-the-Wacom-driver...

• View comment
• João
• October 25, 2023 07:49
• 1 vote

1. Community
2. Pen Tablets
3. Where To Begin With My Old Intuos Tablet?

Hi Robert Lezuch,  That is a relic you got there. That is the first generation Intuos released in 1998. It's 10 generations old (sort of...). It's really cool to read that it is still working.  Unf...

• View comment
• João
• October 20, 2023 07:10
• 1 vote

1. Community
2. Students & Teachers
3. Help! I download a driver and it, like, just turns into a different product.

Hi Omaewa Moo,  Studies have shown that cigarettes have a low change of success with helping you get your driver running. The PC is also probably not that angry, just misunderstood. Perhaps it woul...

• View comment
• João
• October 05, 2023 16:15
• 1 vote

1. Community
2. Pen Tablets
3. Short freeze when switching apps Ventura

Hello,  This is a known issue connected with CPU load. It is documented in our last release notes:  https://cdn.wacom.com/u/productsupport/drivers/mac/professional/releasenotes/Mac_6.4.3-2.html

• View comment
• João
• October 04, 2023 06:48
• 1 vote

1. Community
2. Pen Displays
3. My Cintiq Pro 24" Touch Isn't Detected

Hi Erick Martinez,  There is probably an issue with the USB connection. Try to replace the USB cable and if you are using a USB HUB try connecting directly to the computer if possible.  Please note...

• View comment
• João
• September 13, 2023 09:43
• 1 vote