João
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Comments
Votes on activity by João-
Hi, As mentioned in the article you quoted, you need to contact the support team so they can assist you. I have created a support ticket for you (#1579723). Someone will reach out shortly.
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Hi Wim, That seems like a completely different issue from the one reported by the other users in this thread. I have opened a support ticket for you so we can collect more details and report this ...
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Hi, We are very sorry. We are checking with the team what can be done as a workaround in the meantime. Please bear with us a little longer. Cheers
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Hi, We are aware of this bug and working on a fix. Unfortunately there is no current workaround.
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Hi Giovanni, If the tablet is not detected, then this is most likely a connection issue. Please check our connection guide for the Cintiq 16 below and make sure the USB cable is properly connected...
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Hi Peter Corbett, Sorry to read that this is still much of an issue for you at the moment. I am pretty sure that we do test on M2 devices and Ventura 13.5 but there are many more variables to a sy...
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Hi Nicole Garcia Really sorry to ear that. Thanks for trying all the workarounds. Unfortunately, this can only be fixed with a driver update. I know the driver team is working on it and this is hi...
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Hi Juan Sebastián Echeverri Please ready my official response on this thread. This is a recent bug so it is not possible that you have been having the same exact issue for over 2 years. The issue ...
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Hi Allison Westbrook, Thanks a lot for your feedback. I am happy to see how passionate you are about the art pen. I don't now if there are any plans for a next gen art pen but I will share your fe...
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Hi everyone, We are aware of these bugs and we are working on a fix. I will update the main post once there is more information: https://support.wacom.com/hc/en-us/community/posts/18519752253207-...