João
- Total activity 1699
- Last activity
- Member since
- Following 0 users
- Followed by 6 users
- Votes 48
- Subscriptions 660
Articles
Recent activity by João-
How can I diagnose an issue with my Wacom Pen device?
Before using the Diagnose tool, check the following: Make sure the latest version of the Wacom Driver for your device is installed. See our Product Resources page: https://www.wacom.com/download...
-
How do I ship my device to the European Repair Center from outside the European Union?
If you want to repair your device and you don't have an RMA number yet, please contact Wacom Customer Support. Shipping from outside the European Union Returns from outside the EU (such as from Un...
-
I am getting an error when installing the Wacom driver. How do I find the install log?
If an error occurs when trying to install the Wacom Driver, first make sure you do not have any older Wacom driver's installed (or parts of the driver) by following the manual driver removal steps ...
-
How can I diagnose a Touch issue with my Wacom device?
Before you begin check the following: Make sure the device supports touch input. . If there is a physical switch, make sure it's set to ON.If you are not sure, check the device's manual from our ...
-
My pen is lagging, jumping or always drawing without touching the surface. What can I do?
If your pen seems to be working different from what you expect, please check the symptoms below. NOTE: Make sure the latest version of the Wacom Driver for your device is installed. See our Pr...
-
How can I diagnose an issue with my Wacom device ExpressKeys?
Before you begin check the following: Make sure the latest version of the Wacom Driver for your device is installed. See our Product Resources page: https://www.wacom.com/download The steps bel...
-
How do I find out which connections my computer or smart device supports?
The easiest way, is by simply looking at the ports on your computer. If you are not sure, please check your computer or smart device's manual or contact the manufacturer directly. Below you will f...
-
I want to report a driver bug. How do I collect Wacom driver logs?
Collecting driver logs can help Wacom Support identify issues with the tablet driver or your operating system. For more info on what information is collected, click here. NOTE: The following instr...
-
Why is my Wacom One Medium recognized as Wacom One Small when connected through Bluetooth?
When connected through Bluetooth, does your Wacom One M (CTC-6110) appear in the system as a Wacom One S (CTC-4110)? If yes, please contact our support team using the link below (best via chat or e...
-
How do I install the Wacom Driver on Windows?
For a video version of this guide, please see: https://www.youtube.com/watch?v=lj4t8sWACVk Step 1: Download the Driver Go to com/download Select your product by using the search baror select fro...