João
- Total activity 1604
- Last activity
- Member since
- Following 0 users
- Followed by 6 users
- Votes 46
- Subscriptions 620
Articles
Votes on activity by João-
Why is my Wacom One Medium recognized as Wacom One Small when connected through Bluetooth?
When connected through Bluetooth, does your Wacom One M (CTC-6110) appear in the system as a Wacom One S (CTC-4110)? If yes, please contact our support team using the link below (best via chat or e...
-
How do I connect the Wacom One 12 (DTC121) and Wacom One 13 Touch (DTH134) to a computer?
After you remove the Wacom One from the box and are ready to begin using it, connect it to your computer using the steps in option A or B, depending on your computer's setup. Note: "Wacom One" ref...
-
How do I find out which connections my computer or smart device supports?
The easiest way, is by simply looking at the ports on your computer. If you are not sure, please check your computer or smart device's manual or contact the manufacturer directly. Below you will f...
-
How do I install the Wacom Driver on Windows?
For a video version of this guide, please see: https://www.youtube.com/watch?v=lj4t8sWACVk Step 1: Download the Driver Go to com/download Select your product by using the search baror select fro...
-
When trying to login to Wacom ID in Wacom Center, the page is blank? What can I do?
If you are trying to login or create a Wacom ID account and you see a blank page like the one below, please try the following troubleshooting steps. Windows Mac OS Windows Open the Microsoft...
-
How do I register my Wacom legacy device?
Some legacy models of tables use a Software Bundle Download (SBD) Key for registration. Go to https://account.wacom.com/ Login to your account. If you do not have an account, please create one on...
-
I am getting an error when installing the Wacom driver. How do I find the install log?
If an error occurs when trying to install the Wacom Driver, first make sure you do not have any older Wacom driver's installed (or parts of the driver) by following the manual driver removal steps ...
-
I want to report a driver bug. How do I collect Wacom driver logs?
Collecting driver logs can help Wacom Support identify issues with the tablet driver or your operating system. For more info on what information is collected, click here. NOTE: The following instr...
-
How do I ship my device to the European Repair Center from outside the European Union?
If you want to repair your device and you don't have an RMA number yet, please contact Wacom Customer Support. Shipping from outside the European Union Returns from outside the EU (such as from Un...
-
How can I diagnose an issue with my Bluetooth connection on Wacom device?
Before using the Diagnose tool, check the following: Make sure the device supports Bluetooth input. If there is a physical switch, make sure it's set to ON. If you are not sure, check the device'...