João
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Recent activity by João-
I am getting an error when installing the Wacom driver. How do I find the install log?
If an error occurs when trying to install the Wacom Driver, first make sure you do not have any older Wacom driver's installed (or parts of the driver) by following the manual driver removal steps ...
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How can I diagnose a Touch issue with my Wacom device?
Before you begin check the following: Make sure the device supports touch input. . If there is a physical switch, make sure it's set to ON.If you are not sure, check the device's manual from our ...
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How can I diagnose an issue with my Wacom device ExpressKeys?
Before you begin check the following: Make sure the latest version of the Wacom Driver for your device is installed. See our Product Resources page: https://www.wacom.com/download The steps bel...
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How do I find out which connections my computer or smart device supports?
The easiest way, is by simply looking at the ports on your computer. If you are not sure, please check your computer or smart device's manual or contact the manufacturer directly. Below you will f...
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I want to report a driver bug. How do I collect Wacom driver logs?
Collecting driver logs can help Wacom Support identify issues with the tablet driver or your operating system. For more info on what information is collected, click here. NOTE: The following instr...
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Why is my Wacom One Medium recognized as Wacom One Small when connected through Bluetooth?
When connected through Bluetooth, does your Wacom One M (CTC-6110) appear in the system as a Wacom One S (CTC-4110)? If yes, please contact our support team using the link below (best via chat or e...
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How do I install the Wacom Driver on Windows?
For a video version of this guide, please see: https://www.youtube.com/watch?v=lj4t8sWACVk Step 1: Download the Driver Go to com/download Select your product by using the search baror select fro...
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How can I diagnose an issue with my Bluetooth connection on Wacom device?
Before using the Diagnose tool, check the following: Make sure the device supports Bluetooth input. If there is a physical switch, make sure it's set to ON. If you are not sure, check the device'...
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How do I connect the Wacom One 12 (DTC121) and Wacom One 13 Touch (DTH134) to a computer?
After you remove the Wacom One from the box and are ready to begin using it, connect it to your computer using the steps in option A or B, depending on your computer's setup. Note: "Wacom One" ref...
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Why aren't my files in the Inkspace Desktop App syncing with the Inkspace Cloud (Mac and Windows)?
With recent updates, we have set the App to maintenance mode indefinitely. This means that the files transferred to your Inkspace Desktop App and / or the files created with Live mode, will not syn...