Wacom One pen not working

Matthew Mali

• 2025年07月01日 01:54

I am having an issue with my Wacom One tablet.

My tablet is able to connect to my Windows 11 desktop. The display works and the tablet acts as second monitor. However my pen is unable to connect, and when I open up my Wacom center it says that no device is connected.

I uninstalled and reinstalled my Wacom drivers. I have made sure that my HDMI cable and USB cable are plugged in. I even hear the USB sound when I plug it in.

Additionally when I plug in my old Intuos pad it works fine.

I am really unsure where to go. 

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  João

  • 2025年07月07日 12:41
  • 編集済み

  Hi Matthew Mali

  From your description, this seems like either a faulty USB port or cable. Have you tried using a different USB port on your desktop? Try connecting directly to the mainboard if possible. If problem continues, try then replacing the cable and see if that helps. 

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  Matthew Mali

  • 2025年07月08日 00:41

  Thanks for commenting.
  
  Turns out it really was a faulty USB port. The issue is resolved

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  Thomas John Mahon

  • 2026年01月23日 23:44

  HI 

  If I try another USB port, I lose my touch on the screen.

   

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