1 pen works, 2 do not

Jodelle Reed

• 2024년 10월 28일 21:14

Randomly 2 pens stopped working. Latest pen WAS working, but can't find it. I redownloaded and updated the tablet driver. I set the pen settings to default. Still no go. The tablet will not recognize the pens. What happened? 

0

• 

  João

  • 2024년 10월 30일 07:53

  Hi Jodelle Reed,

  Without more information, the only logical explanation is that the pens are defective. 

  Please note that if 1 pen is working, this means that:

  • The tablet or pen display are working as intended
  • The Wacom Driver is working as intended

  If you need further assistance, please let me know:

  • Operating system
  • Tablet or Display model
  • Pen you are using

  Cheers

  0

Please sign in to leave a comment.