Wacom Cintiq 22HD disconnects at login
Recently I switched from using a Macbook to a Mac Mini M4. As a result, I had to change the DVI adaptor I use to connect my Wacom Cintiq 22hd to one which has a USB C connector in order to plug it to the Mac Mini. I also use another conventional monitor which is connect to the Mac Mini via HDMI cable. I have noticed that every time I turn on my Mac Mini, the Wacom Cintiq works as it will show me the login page. But once I log in, the Wacom Cintiq automatically disconnects, the conventional monitor will activative, and I would need to unplug the USB C/DVI adaptor from the Mac Mini and plug it back in for the Wacom Cintiq to reconnect. What could be causing the issue? I do not like unplugging and replugging the USB C adaptor daily as it will cause more frequent wear and tear.
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Hi @...
I don't know what could cause the Mac to stop outputting the signal after log in but the fact that you have a signal to begin with and then it cuts out and that unplugging and plugging the cable back in solves the issue, means that the problem is with the source.0 -
Hi, thanks for the quick response. Just to check, by the 'source' you mean the tablet or the mac mini? I also noticed that it only happens when I log in at start up. When i leave the mac idle and comes back to it after it goes to sleep and have to log in again, the problem doesn't happen.
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Hi @...,
The video signal comes from the Mac Mini so the source of the video signal is the Mac Mini and the receiver is the Cintiq.
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