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When I try to draw on top and bottom parts of my Cintiq 22 HD my cursor jumps

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  • João

    Hi Smooth Brain

    From your description, it sounds like you have 2 dead bands on the pen sensor. These the pen cannot when the pen tip is over this area. 

    The only option would be to repair the device but if I understand correctly you have a DTK(H)2200 which has not been in service for a few years now.

    I would recommend that you would consider upgrading your Cintiq in the near future. If you would like any advice or recommendation, please feel free to reach out to the support team using the Support button on the bottom right area of the screen. 

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