i change the connecting cable

Camila Villela

• 1 de abril de 2023 22:04

i change it because... i broke the original one, but the drivers doesn't detect the tablet. 

actually the tablets make the blue light indicates its connected but i can't use it

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• Comentário oficial

  

  João

  • 3 de abril de 2023 06:57

  Hi Camila, 

  We would love to help but we will need a bit more information. 

  • What tablet model?
  • What is your operating system?

  Please check the getting started page to see how to set up your tablet in the correct way:
  https://www.wacom.com/en-de/support/getting-started

   

   

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