WACOM CANCELLED MY ORDER FOR NO REASON

Peter Pasillas

• 10 de junho de 2023 20:57

They told me 3 days after i made a very expensive order that my order was cancelled . I was already given an update by ups it would arrive on wednesday and now it is cancelled. and i cant contact anyoone til monday its saturday. im living a night mare. hopefully they give me my money back or even better what i ordered. this is my first experience ordering something online other than amazon. and oh boy what an experience. 

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  Moe Koe

  • 15 de julho de 2023 22:23

  Hello,

  Having a similar issue right now, may I ask what happened with your case?

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  Kira Battle

  • 20 de dezembro de 2023 00:03

  Having the same similar issue. finally got the money to buy a wacom drawing tablet and now it says cancel. any updates?

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  João

  • 20 de dezembro de 2023 08:33

  Hi Kira Battle,

  For such issues is always better to open a support request with the regional team: 
  https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support-

  I see you have already managed to contact them and sort all the details. 

  Happy drawing!

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