was using a One By Wacom tablet Baught a new Intuos CTH-490/K now wacom driver wont open

Dömény Zsolt

• 16 de agosto de 2023 18:34

i just baught my new tablet and was very exited to try it out but the wacom driver or app wont open whatever i do. its not even opening in the background

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  João

  • 17 de agosto de 2023 06:47

  Hi Dömény Zsolt, 

  Please make sure you have the right driver installed for the CTH-490. The old One by Wacom was using a different driver type so if you haven't yet, you probably want to uninstall that driver version and install only the latest one for CTH-490 from here: https://www.wacom.com/en-de/support/product-support/drivers

  If the issue persists, try the steps here: https://support.wacom.com/hc/en-us/articles/8810276474775-Pen-input-or-touch-input-does-not-work-as-expected

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