About a bug on Bamboo Paper: I can't manually scroll the pages of color palette
After the last update to the Bamboo Paper app on Windows, I can't manually scroll the pages of the color palette. No matter which page I go to, it automatically pushes me to the last page. I thought this was related to the tablet I use, but it turns out I have the same problem when using a mouse. Do you have the same problem?
(EDIT: I just found that someone had the same problem and recorded it. https://www.youtube.com/watch?v=WLWXXqlKeJs I hope it helps to describe what I was talking about.)
OS I use: Windows 10 Pro 22H2 (x64)
Wacom tablet I use: Bamboo Fun Pen & Touch CTH-470 (I know it's quite old)
Bamboo Paper version: 2.3
UPDATE: I reset my PC a few days ago and it turns out the bug has been fixed! 🥳 I have no idea how did this happen but I'm so happy right now! Thanks a lot to everyone who tried to help me.
-
Hello Aygün Coşkun,
I cannot replicate this issue. It might be because you are using an older device and an older Wacom driver but I am not sure.
Can you please report this to the support team?
https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support-
0 -
Same issue exits on Windows 11, 23H2 which is latest build. Basically, color picker is stuck on the last page. Although it is possible to scroll back, if one quickly swipes color palette, still it does not allow to pick any other preset color then the ones saved on the last page. Clearly this is still a bug.
0 -
Hi Aleksa Tamindžić,
Still cannot reproduce this. Just tested again on 2 different Windows computers.
We need a bit more information on how to reproduce.
Can you please report this to the support team?
https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support-
0
Please sign in to leave a comment.
Comentários
3 comentários