Stylus fails and there's no support

William Gorry

• 17 de dezembro de 2023 00:09

My Mac is in OS 13.6.3. The tablet is a GTL-4100WL. 6.4.4-5 is the driver I just installed. The system and the Wacom software sees the tablet. The pen does nothing. I have repeatedly done the Privacy Settings. It's useless. Any suggestions?
After filling out the form for a support ticket, nothing works. I can't fill in a space. It won't Submit.

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  João

  • 18 de dezembro de 2023 10:34

  Hi William Gorry, 

  Please manually remove the permissions under Input Monitoring and re-add them again. 

  You can follow Step 4 from here: https://support.wacom.com/hc/en-us/articles/17629089706391-Is-there-a-driver-for-macOS-14-Sonoma-

  As for the webform, you need to select something else in the next dropdown: 

  

   

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  William Gorry

  • 23 de dezembro de 2023 21:22

  Thanks for helping Joao - I found my problem. I had moved my two tablets and had them switched with one another on different iMac systems. When I get the right tablets with their respective iMacs, they started working again. I have ordered a new tablet to work with my M1 laptop.
  Cheers,

  Bill G

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