Wacom CTL 4100 and VDI Login Lag

Bruce Ringler

• 3 de fevereiro de 2025 17:09

Hello.

We have a Wacom Tablet CTL-4100, s/n 2HK00R2012017. The network is a VDI Thin Client configuration.

We notice a "lag" in resources and drawing when the unit is used. What would cause this lag in the thin client / VDI unit?

Please move if in wrong forum.

Thank you

Bruce Ringler

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  João

  • 4 de fevereiro de 2025 15:56

  Hi Bruce Ringler, 
  I assume there is some sort of USB port forwarding solution implemented. I would start checking there. 
  
  Also please refer to our general page  on the subject and developer documentation for more information. 
  https://support.wacom.com/hc/en-us/articles/4418580738967-Using-Wacom-Tablets-With-Virtualized-Environments

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