Older Cintq Pro 27 does not recognise pen

simon gorin

• 19 de fevereiro de 2026 09:41

I am running Tahoe 26.3 on my Mac. The error message says... "visit Wacom Support to check whether an older driver for your device and operating system is available" Where do I find this?

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  João

  • 19 de fevereiro de 2026 12:37

  Hi simon gorin, 

  You probably have the latest driver for Tahoe which no longer supports the Cintiq 27QHD. 

  There is no official driver for Tahoe that supports that device but you can try installing Driver 6.4.9-2 (macOS 12 - 15).
  We heard from other customers that it works, although you won't have the latest features and fixes we developed from Mac OS Tahoe. 

  https://cdn.wacom.com/u/productsupport/drivers/mac/professional/WacomTablet_6.4.9-2.dmg

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