Alex

1. Comunidade
2. Product & Feature Requests
3. Keep The Art Pen Discontinuation Issue Front And Center

Hi Allison, thank you for your passion for the art pen, I have updated the main thread here with a comment from the Wacom product team. Keep following that thread for up to date information.

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• Alex
• 23 de janeiro de 2024 14:41
• 0 voto

1. Comunidade
2. Product & Feature Requests
3. Main Thread: Art Pen!

Hi Everyone! Exciting news! The new Art Pen 2 has been released! The new pen can be found at your local Wacom Estore or reseller for purchase. https://estore.wacom.com/  

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• Alex
• 13 de maio de 2026 16:16
• Editado
• 0 voto

1. Comunidade
2. Wacom Driver
3. SOLVED [Main post] [Mac OS] Modifiers (Shift, Command, Control,...)+ click not working with pen clicks after 6.4.4-2

Hello Everyone, the reported issue of modifier keys (Shift, Command, ect..) not working with the macOS driver has been resolved with the last driver released today. Please download and install the ...

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• Alex
• 13 de novembro de 2023 19:31
• 0 voto

1. Comunidade
2. Pen Displays
3. Pen works and device connected and powered but display is not working

Hello, I have created support ticket 1564335 for you to have our team reach out directly.

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• Alex
• 17 de maio de 2023 20:11
• 0 voto

1. Comunidade
2. Wacom Driver
3. pointer can't cross screens - 2 identical screens, macos Ventura

Hello Fabio, I have created a support ticket for our team to reach out to you directly:1564333

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• Alex
• 17 de maio de 2023 20:09
• 0 voto

1. Comunidade
2. Pen Tablets
3. Intuos Pro (S) dis/connecting issues

Hi Suleyman, I have created a support ticket for our team to reach out to you directly. Ticket: 1564331

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• Alex
• 17 de maio de 2023 20:08
• 0 voto

1. Comunidade
2. Wacom Driver
3. Pen on wacom cintiq 16 won't work and it says that the device isn't connected

Hi Ivy, Thanks for reaching out. I have created a support ticket for you: 1564328. Feel free to reach out to our support team directly, otherwise they will be in contact with you soon.

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• Alex
• 17 de maio de 2023 20:07
• 0 voto

1. Comunidade
2. Pen Tablets
3. How can I add keybind of "Alt"?

Hi Muhammet, thanks for the question. The Alt Key is called a Modifier in the Wacom Settings. Here is a tutorial on setting them up on your tablet. https://support.wacom.com/hc/en-us/articles/15000...

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• Alex
• 27 de abril de 2023 14:34
• 0 voto

1. Comunidade
2. Pen Displays
3. How do I get my Cintiq to use the right graphics card?

Thanks for the question. Here is a great tutorial for switching a monitor to a different card: https://www.youtube.com/watch?v=NpASzX3CjB4 

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• Alex
• 27 de abril de 2023 14:32
• 0 voto

1. Comunidade
2. Pen Computers
3. Wacom MobileStudio Pro 16, is the swappable SSD also the bootdrive?

Hi Ryder,  The SSD is the only drive in the device, meaning if you swap the SSD you need to make sure it is bootable with a OS.

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• Alex
• 27 de abril de 2023 14:28
• 0 voto