João

1. Comunidade
2. Pen Tablets
3. Cintiq Pro 24 microphone

Hi,  This needs to be done through the Operating System settings but you should also be able to exclude this source in whatever audio recording software you are using. 

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• João
• 24 de abril de 2023 07:23
• 0 voto

1. Comunidade
2. Purchase Advice
3. Replacement nibs for CTH-680/SO

Hi, This model is 10 years old but there are still nibs available. Look for these reference numbers in your regional stores:  ACK20001 Standard Black Nibs (5 pack) ACK20002 Stroke Nibs (5 pack) AC...

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• João
• 21 de abril de 2023 07:02
• 0 voto

1. Comunidade
2. Pen Displays
3. Wacom One keeps disconnecting and reconnecting Windows 11

Hi,  That is strange indeed. I have created a support ticket for you - 1544308 Some one will reach out shortly for more in depth troubleshooting.

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• João
• 20 de abril de 2023 08:35
• 0 voto

1. Comunidade
2. Pen Tablets
3. when i get close to the tablet with the stylus, the stylus changes from eraser to brush without changing any settings in the software

Thanks for the details and sorry to read about your tablet. I have created a support ticket for you - 1542384 Our team will reach you shortly. 

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• João
• 18 de abril de 2023 07:34
• 0 voto

1. Comunidade
2. Pen Tablets
3. Pen pressure not working in "Mouse" mode

Thanks.  Seems that Adobe might not be supporting Pen Pressure in Mouse mode.  For Photoshop, please see here:https://community.adobe.com/t5/photoshop-ecosystem-discussions/can-t-get-pressure-sensi...

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• João
• 17 de abril de 2023 07:54
• 0 voto

1. Comunidade
2. Wacom Driver
3. Display Toggle - request for more functionality

Hi Jon,  Thanks a lot for this suggestion and for going into detail why this feature would matter to you. This really helps. I have forwarded this to the driver developers.  Cheers

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• João
• 17 de abril de 2023 07:45
• 0 voto

1. Comunidade
2. Pen Displays
3. Help Identify this defect with tablet screen

Hi Jack,  I can see you also opened a support ticket (#1540876). Please wait for someone to reach out to help you. This is not something we can help with through the Support Community. 

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• João
• 17 de abril de 2023 07:41
• 0 voto

1. Comunidade
2. Pen Displays
3. Wacom One keeps disconnecting and reconnecting Windows 11

Hi,  From what you describe, cable and the Wacom One are fine. It sounds a bit more like an issue with the USB ports in your computer. Aside from what you already did (reinstalling the USB driver, ...

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• João
• 17 de abril de 2023 07:32
• 0 voto

1. Comunidade
2. Pen Tablets
3. when i get close to the tablet with the stylus, the stylus changes from eraser to brush without changing any settings in the software

Hi,  First off, which operating system and software are you using?Not all Apps are able to recognize the eraser side of the pen as an actual eraser. Some apps might recognize it as the normal pen t...

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• João
• 17 de abril de 2023 07:28
• 0 voto

1. Comunidade
2. Pen Tablets
3. Pen pressure not working in "Mouse" mode

Hi,  Which Operating system are you using? Perhaps the app you are using is not supporting pen pressure data when using mouse mode? The pressure data is still sent by the tablet and driver in mouse...

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• João
• 14 de abril de 2023 09:22
• 0 voto