João
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Atividade recente por João-
So what has changed? Did you maybe upgrade your Windows version or something else? The settings usually don't change unless something triggers the change so if you are able to find the trigger, you...
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Hi Eiki Goga, Please run the Pen calibration steps from the Wacom Center and see if the issue persists: http://101.wacom.com/UserHelp/en/Calibrate.htm
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Hi Isabella Sutherland, Which operating system are you using? Please check our general troubleshooting steps here: https://support.wacom.com/hc/en-us/articles/8810276474775-Pen-input-or-touch-input...
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Hi Jeff, That would explain why the folder is missing. Are you able to follow the remaining steps in the articles? You will need to remove all the remaining files manually and then try to install ...
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Hi George, Fair enough. The upgrade is not mandatory but it has some advantages although I understand your point. If the issue persists, please check our recommended steps for Mojave here: https:...
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Hi, When I translate that message to English, it states "Touch ON". Is that accurate? This is a known bug that is documented here: https://support.wacom.com/hc/en-us/community/posts/1546045039247...
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Hi Dan, I have created a support ticket for you (Ref.: 1595915). Someone will be in touch as soon as possible.
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Hi Jason, Nice Avatar! The Wacom Cintiq Pro wouldn't be able to cause Windows to crash as it is only receiving the video signal from the source. This is definitely something with your PC - if ther...
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Hi Snezhana, If that is the case then please check with your dealer as it should 100% include a power adapter. You shouldn't need to buy one separately.
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Hi Jody, The site seems to be working fine at the moment but perhaps there was a temporary issue? Can you tell me what is the issue with the driver? Are there any error messages? Are you not able...