Gen2 MSP 13 not connecting as display tablet when connected to another computer.

William Ebbert

• 27/11/2023 22:32

I recently tried connecting my MSP13 Gen 2 up to my laptop.

Previously, the tablet would connect automatically and display the laptop output without issue.

However it did not seem like it was connecting. 

I continued to go and update all the drivers etc, downloading the most recent WACOM desktop center, along with updating the MSP13's windows os stuff.


Now, when I connect the tablet via thunderbolt, I can see the two devices are connecting, as the thunderbolt control center is listing the other device as connected on both computers.



The wacom desktop center app STILL does not see the MSP13.

Help would be appreciated, thanks.

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  Steven Locklear

  • 04/01/2024 17:52

  I use my Mobilestudio as a display tablet daily, and it suddenly stopped working a few weeks ago, possibly after a Windows update? I'm in contact with Wacom right now, and will try and revisit this thread if they find a solution. The unique thing about my situation is that if I let my Mobilestudio go to sleep, it actually will connect to my computer again. Only at the moment it goes to sleep, at no other time will it connect.

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