Greg
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Пользователь Greg прокомментировал
Hi senol koc, I'm currently expecting our new driver with the fix for this issue to be posted to our website tomorrow. The issue was caused by a workaround we put in place to allow pens to click a...
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Пользователь Greg прокомментировал
Thanks! I just saw your reply, I'll play with Command+Tabbing more to see if I can get it to happen with that while my prior methods of reproducing this are still open in the background.
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Пользователь Greg прокомментировал
Hi Bruno, I'm unable to reproduce the issue, which does not discredit the issue, but the use cases we knew to reproduce this previously are no longer capable of triggering the issue. I tested on m...
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Пользователь Greg прокомментировал
Hi Bruno, There are several things about this issue that bother me, but the root cause is beyond my understanding. We first recorded this issue nearly three years ago and it's been a while since I...
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Пользователь Greg прокомментировал
Hi Bruno, We've been seeing this issue for a few years and have shared our findings with our partners at Apple and Adobe. As best we can tell, that spike in CPU activity is starving our driver sof...
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Пользователь Greg прокомментировал
Hi senol koc, That little lag at the start of new strokes is the distance/time in which the driver is determining if you're performing a click or a drag. Once it exceeds a certain threshold, the e...
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Пользователь Greg прокомментировал
Hi senol koc, Are the little lags occurring right at the start of new strokes using the pen? If so, I suspect I know what's going on and will need to escalate this to our Engineering team.
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Пользователь Greg прокомментировал
Hi Maxim Abrossimow, You've presented quite the challenge that I admit will difficult for us to topple without your help. Let's get a couple things out of the way, starting with the unsupported tab...
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Пользователь Greg прокомментировал
Thank you! I've submitted a ticket with a link to this forum thread. I hope to review this with our Engineering team soon. Would you be interested in reviewing a test build if we end up creating...
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Пользователь Greg прокомментировал
Hi Maxim, What was the name of the third-party application and where does this leave us? I'd like to help further if I can still be of assistance.