João

1. Сообщество
2. Pen Displays
3. Assistance Needed: Wacom One Tablet Not Working

Hi Giulia Roncucci, Seems like two separate issues.  Tablet connection Registration Since you state that you have had your tablet for 3 years, I assume you have the older version Wacom ONE displa...

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• João
• 06/01/2025 11:12
• 0 голосов

1. Сообщество
2. Wacom Driver
3. Wacom Cintiq 16, Jittery lines since PC reset (resolved)

Hi Eva Weber,  There are multiple factors that can case jitter more or less visible such as drawing speed and stroke angle. Which app are you using? Most common drawing apps provide smoothing featu...

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• João
• 06/01/2025 10:57
• 0 голосов

1. Сообщество
2. Pen Displays
3. Wacom Cintiq 22HD disconnects at login

Hi @...,  The video signal comes from the Mac Mini so the source of the video signal is the Mac Mini and the receiver is the Cintiq.

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• João
• 03/01/2025 09:03
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Intous 4 asking permissions startup

Hi benito sanz, I don't know which version of Mac OS you are using, but once permissions are set on your Mac, the system should remember this setting and not need to ask again after each login.  Si...

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• João
• 03/01/2025 09:01
• 0 голосов

1. Сообщество
2. Pen Displays
3. Wacom Cintiq 22HD disconnects at login

Hi @...I don't know what could cause the Mac to stop outputting the signal after log in but the fact that you have a signal to begin with and then it cuts out and that unplugging and plugging the c...

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• João
• 03/01/2025 08:51
• 0 голосов

1. Сообщество
2. Pen Displays
3. Tilt Settings

Hi Paul Woollven and John Davis,  This was intentionally removed.  The purpose of the tilt sensitivity slider was to allow customers to make tilt work properly if the application did not properly i...

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• João
• 03/01/2025 08:43
• 0 голосов

1. Сообщество
2. Wacom Driver
3. Wacom intous small pen pressure not working in one spot

Hi anvy san, Localized issues usually indicate a hardware problem. Usually the driver just either works or it doesn't.Can you please open a blank canvas and draw some vertical and horizontal lines ...

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• João
• 02/01/2025 10:57
• 0 голосов

1. Сообщество
2. Pen Displays
3. Move eraser cursor on cintiq pro 16 DTH 1620 so pen doesn't block it from view.

Hi Colin Davenport, Thanks a lot. The photos do help understand what you would like to see. It does make sense to me. Let me check with the team if there's any way to alter this or if we can make a...

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• João
• 02/01/2025 10:39
• 0 голосов

1. Сообщество
2. Pen Displays
3. Pan/Scroll problem in photoshop (when using Wacom Pro Pen, Wacom Cintiq 13HD and Windows 11)

Hi Alfred BGustafsson, Does the same happen with the latest version of Photoshop?Disabling Windows Ink is not necessarily required to have pressure but you might need to use the latest version of P...

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• João
• 02/01/2025 10:32
• 0 голосов

1. Сообщество
2. Pen Tablets
3. My Wacom is connected via Bluetooth, but via the app, it says it isn't connected

Hi Sara Borup,  That is very, very strange. I have not seen such an issue before... It should definitely be detected by the driver.  Does it also happen with the USB cable? Could you collect some l...

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• João
• 30/12/2024 14:50
• Изменен
• 0 голосов