João

1. Сообщество
2. Pen Displays
3. EK Remote Doesn’t Work With Photoshop?

Hi Allison Westbrook,  Do you have more than on version of Photoshop installed? If you do, please try to remove the extra version and use only one.  If not, try adding Ps manually to the Wacom Sett...

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• João
• 29/10/2024 09:00
• 0 голосов

1. Сообщество
2. Wacom Driver
3. Is there a way to stop my Intuos drivers from auto-updating?

Hi Yerson Retamal,  Usually the Wacom driver only Auto-updates if you set Windows to do so.  Please check the options below and disable the auto-update from the Windows Update Settings

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• João
• 28/10/2024 15:39
• 0 голосов

1. Сообщество
2. Pen Displays
3. Compatibility with Wacom Cintiq 13

Hi Devian S.,  The Wacom Pen 2k is not compatible.  You can use the Grip Pen (KP-503). Please check with your regional eStore for stock availability:https://estore.wacom.com/

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• João
• 28/10/2024 15:37
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Using two Intuos Pro on one PC at the same time?

Yes. There is typically 2 instances per tablet. Pens don't appear as instances. 

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• João
• 25/10/2024 09:51
• 0 голосов

1. Сообщество
2. Pen Displays
3. Cintiq Pro 22 not detected

Hi Adam Weir,  Can you tell me which Operating System and which type of computer? Don't know if you are running Windows or Mac but check if something appears in the respective system information an...

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• João
• 25/10/2024 08:43
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Using two Intuos Pro on one PC at the same time?

Hi Hubertus Leischner,  There is only one instance of the driver running at all times. What the interface means is that the same pen, when being used with one tablet will have a certain predefined ...

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• João
• 25/10/2024 06:53
• 0 голосов

1. Сообщество
2. Pen Tablets
3. My pen will randomly lift off in the middle of a pen stroke.

Hi Kycen Boucher,  If you draw a grid, does it look like this: If yes, then there is an issue with the tablet sensor and you will need to contact the support team.  If not, then there is a problem ...

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• João
• 24/10/2024 10:06
• 0 голосов

1. Сообщество
2. Wacom Software
3. hiding the Wacom menu bar item on Mac OS

Hi Robert Warner,  That screenshot was taken with the latest version of the driver so that information is not completely correct. It is still there, but only appears with compatible devices - i.e. ...

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• João
• 22/10/2024 12:42
• Изменен
• Голосов: -1

1. Сообщество
2. Product & Feature Requests
3. Option to change orientation for MobileStudio Pro 13 DTH-W1320 while being used as a pen tablet

Hi Rica Andres,  That's because that is an actual display so the orientation is managed through Windows Display settings. If you are only using it as a pen tablet (without displaying and image) the...

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• João
• 21/10/2024 09:32
• 0 голосов

1. Сообщество
2. Wacom Software
3. hiding the Wacom menu bar item on Mac OS

Hi Robert Warner, You can remove this by disabling the "Show wireless tablet battery status in menu bar" box in the driver options. 

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• João
• 21/10/2024 09:23
• Изменен
• Голосов: -1