João

1. Сообщество
2. Pen Displays
3. CINTIQ 16 - different results when using mouse vs pen

Hi Hector Fernandez, Welcome to the community!  The pen tip is pressure sensitive and some applications such as Corel Painter, will make use of this pressure information and transfer this into the ...

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• João
• 10/03/2025 16:09
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1. Сообщество
2. Wacom Software
3. Wacom Stu-430 JavaScript SDK setup

Hi warrick james,  Does it say which files exactly?  Does this already help?https://developer-support.wacom.com/hc/en-us/search?utf8=%E2%9C%93&query=file+missing

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• João
• 07/03/2025 12:14
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1. Сообщество
2. Pen Displays
3. Cintiq Display Toggle setting is resetting to default

Jisung Choi,  Interesting. That might be a new bug we are not aware...  Do you have different Wacom settings for your Adobe Apps? If yes, do any of these settings involve a different Mapping or dis...

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• João
• 07/03/2025 07:40
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1. Сообщество
2. Pen Displays
3. Cintiq Display Toggle setting is resetting to default

Hi Jisung Choi,  Thanks for confirming the first problem is solved and for letting us know about the new issue. Luckily, we are aware of this. This happens when the driver is switching between usin...

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• João
• 06/03/2025 16:08
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1. Сообщество
2. Wacom Driver
3. Intuos Pro L is unresponsive after wakeup from sleep mode

Hi Margot GABEL,  The driver not running properly after sleep is being checked with the Dev team.  The "stutter" issue you mentioned should have become much less frequent with the last driver relea...

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• João
• 05/03/2025 16:40
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1. Сообщество
2. Pen Displays
3. Cintiq Display Toggle setting is resetting to default

Hi Maria Pena,  Sorry I forgot to update this thread. A fix for this issue should have been fixed in the last release. Can you please install the latest driver and confirm?  https://www.wacom.com/e...

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• João
• 05/03/2025 12:30
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1. Сообщество
2. Wacom Apps
3. Bug: Wacom Notes fails to sync

Dear Keldon Alleyne,  This has been escalated and raised with the devs. It is currently being investigated. if you have anything to add, please refer to the support ticket as it will be easier to p...

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• João
• 05/03/2025 12:03
• 0 голосов

1. Сообщество
2. Wacom Driver
3. No Driver access

Hi Paul Hicks, There was a temporary issue but is now fixed. You can now download the driver again.  https://www.wacom.com/en-de/support/product-support/drivers

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• João
• 05/03/2025 10:31
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Intuos 4 not connecting on Mac Sequoia

Hi Katri Stolt The Intuos Pro is still a fairly recent model so it is still supported in Sequoia. 

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• João
• 05/03/2025 10:29
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1. Сообщество
2. Pen Displays
3. Cintiq starts to zoom in when switching from main monitor

Hi Andreas Resch,  Glad to hear and more than happy to help. Honestly looking at your videos, I am not so sure this is a problem when changing apps. I think the problem could be a defective button ...

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• João
• 27/02/2025 15:59
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