João
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Последние действия João-
Hi santino fernandez, Does the eraser end of the pen behave the same way? What you captured on video (thanks for that!) seems like an issue with the pen tip pressure sensor. Your pen might need t...
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Hi Kaylee Pazos, Thanks for reaching out. So if I understand correctly you already adjusted the pen tip sensitivity in the device settings correct? Is this happening only with a specific App, or ...
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Hi Ronni Karr, The Cintiq Pro will run on either Windows or Mac. If you want to use Windows, then you will need a Windows based computer. Here are the requirements for the Cintiq Pro 16: https://ww...
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Hi GORDON WHITE, That error message means that the driver is not being allowed to start or to run for some unknown reason. Please try the steps here: https://support.wacom.com/hc/en-us/articles/150...
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Hi Joachim Lous,I am really sorry, the link was incorrect. Here is the correct one: https://support.wacom.com/hc/en-us/articles/1500007905582-What-is-the-Wacom-Experience-Program
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Hi Joachim Lous, All the information about this topic is listed here: https://support.wacom.com/hc/en-us/articles/1500009003661-Wacom-Experience-Program
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Hi Joachim Barrum, Hard to really say from the photo, but that looks within specifications to me. Here is our information on this subject: https://support.wacom.com/hc/en-us/articles/14142321032983...
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Hi Alex k, What solved it? Did you disable the keys that add scroll and zoom programmed? My guess is that the ExpressKey control board or the switches are defective and wrongfully triggering the zo...
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Hi Alex k, Thank for the very quick reply. That is so strange. Just to be sure, can you check if maybe there's an ExpressKey that is being activated wrongfully somehow? If you disable the keys resp...
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Hi Babette Paasen, Thanks for reaching out. When you connect your tablet, does it light up? There is a LED and LCD panels near the express keys which should light up if there is enough power reachi...