João

1. Сообщество
2. Purchase Advice
3. Minimum PC/Laptop requirements to run Wacom Cintiq 16 effectively.

Hi William Logan,  Welcome to the community and thanks for your question. The Cintiq 16 comes with a 3-in-1 proprietary cable that connects the device to a computer using USB-A and HDMI so I would ...

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• João
• 21/01/2025 16:19
• 0 голосов

1. Сообщество
2. Pen Displays
3. Cintiq Display Toggle setting is resetting to default

Hi Tom Lonsdale and Lukas Chrapek, Thanks for reaching out and for providing the details. Could you please collect some logs and send them to the support team directly? https://support.wacom.com/hc...

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• João
• 21/01/2025 09:16
• 0 голосов

1. Сообщество
2. Wacom Driver
3. Driver 6.4.8-3 break Intuos Pro Touch on MacOS 15

Hi Wei Chen, That is interesting. Upgrading from driver 6.4.7 to the latest one should have no influence on the pen and touch behaviour if it was working fine already. I have upgraded 6.4.7 on 2 sy...

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• João
• 21/01/2025 09:11
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Photoshop Lens Blur - Wacom latency in refinement tools (blur and focus)

Hi Stephen Chappell, The main difference between mouse and pen input is that pen input will also provide pressure and tilt data to the operating system. The way you describe the issue, sounds like ...

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• João
• 21/01/2025 08:56
• 0 голосов

1. Сообщество
2. Wacom Driver
3. Driver 6.4.8 and Old Tablets

Hello Malcomb Davis, We have removed calibration, but adjustments can still be made. More details here: https://support.wacom.com/hc/en-us/articles/25915379364503-Why-is-there-no-pen-calibration-fu...

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• João
• 20/01/2025 10:41
• 0 голосов

1. Сообщество
2. Pen Displays
3. Cintiq Pro 22 pro pen 3 keeps randomly disconnecting

Hi Joanne T,  Thanks for reaching out. Just to clarify, the pen doesn't actually "connect" to the tablet in the traditional sense. If the pen stops working for a period of time, then this could be ...

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• João
• 20/01/2025 10:21
• 0 голосов

1. Сообщество
2. Pen Displays
3. My Wacom One won't connect - says NO Signal

Hello Antjuan LaShawn, Sorry to read that. Please make sure you follow the steps here: https://support.wacom.com/hc/en-us/articles/1500006336902-My-Wacom-Pen-Display-has-no-image-on-the-screen-What...

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• João
• 20/01/2025 09:36
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Clicks are not precise on Mac OS (it drags instead of click most of times)

Hi Bruno Ponzini,  Thanks for checking. Ok, at least now we know there's nothing wrong with the Hardware.  The eraser will by slightly worse because it has more travel and is rounder so this was to...

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• João
• 20/01/2025 09:25
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Non-choppy scrolling

Hi Bartek Pęksa, I have been working with Wacom devices everyday since nearly 10 years and I currently only use an Intuos Pro tablet to interact with Windows. Also have a Cintiq Pro 27 but I don't ...

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• João
• 17/01/2025 09:06
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Clicks are not precise on Mac OS (it drags instead of click most of times)

Hi Bruno Ponzini,  I am not aware of any differences between Mac and Windows regarding overall pen behaviour. Please bear in mind that the data that the pressure tablet sends to the computer and is...

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• João
• 17/01/2025 08:32
• 0 голосов