João

1. Сообщество
2. Wacom Driver
3. Getting error when installing driver

Hi Logan Boland, Sorry to read that. Can you explain exactly what you are trying to do and which step are you stuck on? When the Wacom driver is installing, there should be no additional downloads ...

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• João
• 21/02/2025 08:04
• 0 голосов

1. Сообщество
2. Wacom Software
3. Wacom Tablet Properties - All settings reset to default after loging out

Hi Alexander Dickson,  The settings are stored in C:\Users\[username]\AppData\Roaming\WTablet If the account is setup to wipe the data here each session, then you will lose your settings. The other...

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• João
• 20/02/2025 10:09
• Изменен
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Intuos 3 pen compatibility

Hi Cristina Ananias,  Unfortunately that pen is not compatible. The  compatible pen would be a ZP501, however, that model is over 20 years old so it won't be easy to find a pen. Also, the driver su...

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• João
• 20/02/2025 09:51
• 0 голосов

1. Сообщество
2. Pen Displays
3. My Wacom Intuos Tablet has suddenly stopped working

Hi Ava Yin, Phone charging cables sometimes don't transfer data properly. You don't need a specific cable, but try using one that is meant to connect devices to computers since these should be sure...

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• João
• 20/02/2025 09:34
• 0 голосов

1. Сообщество
2. Pen Displays
3. My Wacom Intuos Tablet has suddenly stopped working

Hi Ava Yin, Thank you for reaching out. It is a good sign that the LED is turning ON. Can you please try switch the USB cable as well just to be sure?Also, when you connect the tablet, what do you ...

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• João
• 19/02/2025 10:22
• 0 голосов

1. Сообщество
2. Wacom Driver
3. Do drivers still send information about other applications?

Hi Joachim Lous,  If you work in an IT environment and you want to make sure this doesn't get opted in, there are means to do this.  For Windows: https://developer-docs.wacom.com/docs/icbt/windows...

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• João
• 19/02/2025 10:17
• 0 голосов

1. Сообщество
2. Wacom Driver
3. Intuos CTL-4100, Doesn't work on Mac IOS Ventura 13.7.4

Hi Cecilia Buchanan, Thanks for reaching out. Seems that you have allowed all the permissions, but sometimes, Mac OS doesn't correctly recognize this. Please try the following:  Using the steps he...

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• João
• 18/02/2025 09:58
• 0 голосов

1. Сообщество
2. Pen Displays
3. My wacom cintiq 24 pro makes random fan noises

Hi Pierpaolo Murru,  That is not likely since the Wacom driver has no influence on the fan speed. What could influence this would be a firmware update which is installed separately from the Wacom d...

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• João
• 17/02/2025 15:01
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Wacom One Gen 1 stopped working. Again.

Hello Morgan Campillo,  Thank you for reaching out. I am really sorry to read about your situation.  From your description, seems we could isolate the problem to the connection, since you do have p...

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• João
• 17/02/2025 14:46
• 0 голосов

1. Сообщество
2. Pen Tablets
3. Intuos Pro PTH-860 - Orange light blinking, not connecting, not charging

Hi Matt Cascio,  Blinking Orange does mean the battery is low but that would also indicate that the tablet is not receiving power through the USB-C port.  If you tried other cables, that would mean...

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• João
• 17/02/2025 12:54
• 0 голосов