My pen will randomly lift off in the middle of a pen stroke.

Kycen Boucher

• 24. Oktober 2024 03:16

Often times, when I try to perform a single stroke, my tablet will think my pen lifted off the tablet in the middle of when I perform it even though I haven't. Usually near the beginning of the operation, it will, for example, move down the path of the stroke I make, but act like I let go at a part of the line I made, causing a gap in my line stroke, or let go of a window I am trying to move even though I didn't lift my pen off the tablet.

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  João

  • 24. Oktober 2024 10:06

  Hi Kycen Boucher, 

  If you draw a grid, does it look like this: 
  If yes, then there is an issue with the tablet sensor and you will need to contact the support team. 

  If not, then there is a problem with the pen and it will probably need to be replaced. 

  Please check with the support team directly for further advise. 

  https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support

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