Counterfeit Wacom Intuos Pro Medium

Lizzie Mai

• March 20, 2023 11:33

My Intuos Pro Medium stopped working and my internet searches have recommended reseting my Wacom tablet by pressing its reset button. The only problem is my Wacom tablet does not have a reset button.

I'm guessing this tablet is a counterfeit and wonder if there's a way to check the tablet's legitimacy? I tried registering the device but got stuck where I was asked to input the SBD Key; I bought this tablet secondhand without packaging.

0

• Official comment

  

  Alex

  • March 20, 2023 15:35

  Hi Lizzie, I have created a support ticket and asked our team to reach out to you.

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