Back

In order to provide Feedback or report an Issue, please select your country

Please copy and paste your error message or attach a print screen

Please provide details as to what issue you are experiencing accessing your Yuify account

Please provide details as to what issue you are experiencing with your Yuify license or contract

Provide a link to the Yuify project where the content occurs/appears infringing a copyright

Please provide link to Yuify record or attach proof of creation if content is not in Yuify

You acknowledge that a copy of this infringement notice and any correspondence related to it, including any contact information that you provided above (name and email address), may be forwarded to the party who uploaded or is otherwise responsible for the allegedly infringing content.

Make sure your signature contains your full legal name, which is usually your first and last name as stated on a government-issued ID. Wacom won't be able to process your request without this info.

Provide your address for copyright infringement reporting

Please provide your suggestions or comments on how you feel we can better our Yuify application

Please enter the details of your request. A member of our support staff will respond as soon as possible.

https://www.wacom.com/privacy, https://www.wacom.com/cookie-notice

https://www.wacom.com/terms-of-use

Add file or drop files here
    For phone contact information, click here to select your country/region.

    Serial Number and Model Number Locations

    Serial Numbers and Model Numbers are found in different locations on your device depending on the product.

    For Wacom Intuos Pro pen tablets, the model number is located on the bottom of the tablet, next to the text reading “Model”. The serial number is located further down, next to the text reading "Serial Number":

    Intuos Pro

    For Intuos pen tablets, the cover on the bottom of the tablet must be removed. Once removed you will see where the optional wireless kit can be installed, the spare nibs, as well as the model number and the serial number, beneath the barcode:

    Wacom Intuos Wacom Intuos

    For Wacom Cintiq Pro pen displays, when facing the rear of the display, the model number and serial number will be located beneath the left support leg. The model number is next to the text reading "Model" and the serial number is next to the text reading "S/N":

    Cintiq Pro

    For Wacom MobileStudio Pro pen computers, the serial number is located beneath the center USB-C port on the side of the device, between the air vent. The model number is on the back of the device, below the Wacom name:

    Mobile Studio Pro

    For Intuos4, Intuos5, and Intuos Pro pen tablets, the model number is listed next to the text reading "Model." The serial number is located on the bottom of the tablet, beneath the barcode:

    Intuos5

    For Cintiq 27QHD pen displays, the panel in the center of the back of the display, covering display connections, must be removed to view the model number and serial number. The model number is next to the text reading “Model” and the serial number next to the text reading "S/N":

    Cintiq 27QHD

    For Cintiq 24HD, Cintiq22HD, and Cintiq 13HD pen displays, the model number and serial number are located on the back of the device, above and below the barcode. The display may need to be rotated or removed from the stand to access:

    Cintiq 24HD