Product Compatibility
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Which applications support the stylus on my Bamboo Pad?
The Bamboo Page app supports the stylus; you can download it for free in the Windows App Store. Many other Microsoft programs also work with the stylus, including: Word Excel® PowerPoint® Outlook®...
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Which Chrome OS is supported and how can I check the kernel version of my Chromebook?
Chrome OS 87 and later, and Kernel version 4 and later(including 4.4, 4.14 and 4.19). To find out what version of the Kernel you are running, follow the steps below. Press CTRL+ALT+T at the desktop or in the...
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Which Chrome OS version supports the One by Wacom?
Chrome OS 87 and later, and Kernel version 4 and later(including 4.4, 4.14 and 4.19).Related Links:Chrome OS: https://support.wacom.com/hc/en-us/articles/1500008998021-Chrome-OS
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Which devices are compatible with Inkspace mobile app?
Inkspace mobile app works with iOS8 and later and supports the following devices: iPhone 4s and later iPad 3 and later iPad mini iPad Air iPad Pro Additionally Inkspace mobile app works with all...
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Which devices can be used with Bamboo Slate and Bamboo Folio?
For a complete list of tested devices go to wacom.com/comp. Bamboo Slate and Bamboo Folio: iPads featuring Bluetooth® smart technology and iOS 8 or later: iPad Air 2 iPad Air iPad mini 4 iPad mini 3 iPad mi...
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Which devices can be used with Bamboo Spark?
For a complete list of tested devices go to wacom.com/comp. iPads featuring Bluetooth® smart technology and iOS 8 or later: iPad Air 2 iPad Air iPad mini 4 iPad mini 3 iPad mini 2 iPad mini i...
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Which devices work with Bamboo Ink Plus?
The Bamboo Ink Plus works on Windows devices with Wacom Active Electrostatic technology (AES) and/or Microsoft Pen Protocol (MPP). In general, the integration of the Bamboo Ink Plus will vary slightly dependi...
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Which devices work with Bamboo Ink?
The Bamboo Ink works on Windows devices with Wacom Active Electrostatic technology (AES) and/or Microsoft Pen Protocol (MPP). In general, the integration of the Bamboo Ink will vary slightly depending on your...
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Which pen display can I use with Chromebook?
The Wacom One: DTC133
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Which pen nibs are compatible with the Wacom Cintiq 16 (DTK-1660) pen?
Wacom only recommends using the Standard Pen Nibs for the Wacom Pro Pen 2. The part number is ACK22211 for a pack of 10 nibs.
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Which pen nibs are compatible with the Wacom Cintiq 22 (DTK-2260) pen?
Wacom only recommends using the Standard Pen Nibs for the Wacom Pro Pen 2. The part number is ACK22211 for a pack of 10 nibs.
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Which pen nibs are compatible with Wacom One Pen (CP91300B2Z)?
Only Wacom One Pen Nibs are compatible with the Wacom One Pen. The part number is ACK24501Z for a pack of 5 nibs.
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Which pen tablet can I use with Android?
The Wacom One Pen Tablets (CTC4110WL & CTC6110WL) are supported on Android 8 & later devices with USB-C connector and Bluetooth connectivity. On Android 8-13 devices, you must install the Wacom Center app for...
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Which versions of Citrix do Wacom devices work with?
This varies by device. Wacom has certified a range of devices tha support Citrix XenApp and XenDesktop 6.5 and later. For full compatability information, visit the Citrix Ready Marketplace: https://citrixread...
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Why are there both soft and firm nibs for the Bamboo Stylus feel?
Understanding that you use your pen for various unique writing and drawing tasks, we’ve designed two distinct pen nibs that can be easily exchanged based on your design preference. The soft nib consists of a ...
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Why is Bluetooth® technology required for Bamboo Ink 2017?
Bamboo Ink 2017 (CS-321) must connect to your Windows devices to enable top button for direct access to the apps you want to use and a convenient short cut to the Windows Ink Workspace. Note: Bamboo In...
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Why is Bluetooth® technology required for the Bamboo Fineline (3rd gen), Bamboo Fineline 2, and the original Bamboo Stylus Fineline?
Bamboo Fineline must connect to the iPad or iPhone through Bluetooth® to work smoothly and enable its smart features such as pressure sensitivity and customizable button.
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Why is Bluetooth® technology required with the Bamboo Ink Plus?
Bamboo Ink Plus must connect to your Windows devices to enable top button for direct access to the apps you want to use and a convenient short cut to the Windows Ink Workspace.
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Why isn't my Wacom STU-model signature pad appearing in Wacom Center?
This is expected behavior - Wacom STU-model (i.e., STU-540, STU-430, etc.) signature PADs are a different class of product (from normal Wacom products that are built around a create/design workflow, i.e., s...
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Why my Wacom device does not work with Chrome OS?
Please check the below conditions, or contact our service team for further support. 1) Your Wacom device is compatible with Chromebooks - currently only One by Wacom, Wacom Intuos series, and Wacom One are co...
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Will Autodesk Sketchbook work with the Wacom One on my Samsung device?
Autodesk Sketchbook (version 5.1.5) currently displays an error “Autodesk SketchBook can’t run in Samsung DeX, it’s designed for touch screens”. Autodesk has confirmed they are working on a fix for this issue.
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Will the Bamboo Slate, Bamboo Folio, or Bamboo Spark work with my Cintiq® Companion tablet?
No, the Bamboo Slate, Bamboo Folio, and Bamboo Spark are not compatible with the Cintiq Companion, Cintiq Companion Hybrid or the Cintiq Companion 2.
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Will the Cintiq 3 in 1 cable work with the Wacom Cintiq 16 (DTK-1660)?
No, the Cintiq 3 in 1 cable (ACK40706) for the Cintiq 13HD is not compatible with the Wacom Cintiq 16. The DTK-1660 3-in-1 cable ACK43912) is the correct cable for this tablet.
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Will the clips included in my replacement kit for the Wacom Stand Cintiq Pro work on my MobileStudio Pro ?
No, the size of the screws that attach the clips to the MobileStudio Pro and Cintiq Pro are different and will not fit into a different unit.
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Will the Ergo Stand for Cintiq Pro 24/32 be compatible with my previous Cintiq devices?
No, the Ergo Stand for Cintiq Pro 24/32 is only compatible with Cintiq Pro 24/32 devices and will not fit previous devices.
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Will the MobileStudio Pro run all Windows Graphics software?
In general, yes MobileStudio Pro runs all Windows graphic applications as this is what it has designed for. But the performance varies by configuration. Please check the recommended requirements from the soft...
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Will the screwdriver included in my replacement kit for the Wacom Stand Cintiq Pro work on my MobileStudio Pro?
No, the size of the screws are different and the screwdrivers will not work on your MobileStudio Pro. Using the incorrect screwdriver may cause damage to the screw head.
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Will the surface of Cintiq 27QHD scratch?
With proper care and maintenance, the display surface will stay in good working condition. Change nibs frequently before they are either worn down or to a sharp point.
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Will the Wacom Color Manager work with the Wacom Cintiq Pro?
Yes, the Wacom Color Manager is designed specifically to work with the Cintiq 27QHD, Wacom MobileStudio Pro, and Wacom Cintiq Pro offering advanced color management features for a color critical workflow. The...
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Will the Wacom Color Manager work with Wacom Cintiq Pro 16 (2021)?
Yes, the Wacom Color Manager is designed specifically to work with the Windows 10 Cintiq 27QHD, Wacom MobileStudio Pro, and Wacom Cintiq Pro product line offering advanced color management features such as cu...
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