my Wacom tablet intuos CTL-6100wl not even showing connected when plugged into my Mac?

jo bullas

• 31 août 2023 16:41

please help all of a sudden my Wacom intuos CTL-6100wl has stopped working, it is not even showing the white or orange light when I connect via usb to my laptop, ive just updated my computer software to Mac OS Ventura 13.5.1...  is this compatible with the new software? please help 

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  João

  • 1 septembre 2023 12:15

  Hi jo bullas,

  If there is no light on the tablet, this means there is no power going to the tablet and that there is a problem with the connection. Please try a different cable or USB port. You can also connect via Bluetooth but if the battery charge is depleted you will need to charge it first: 

  https://support.wacom.com/hc/en-us/articles/1500006344142-Why-is-there-no-power-light-on-my-pen-tablet-

  https://support.wacom.com/hc/en-us/articles/1500006333722-How-do-I-pair-the-Wacom-Intuos-CTL-4100WLx-CTL-6100WLx-to-my-computer-via-Bluetooth-

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