Order got sent back to sender. Can it get sent back again?

Nino Halter

• 31 octobre 2023 19:32
• Modifié

I ordered a cable a while back. I patiently waited for it to arrive and for me to get some kind of confirmation of its arrival by UPS. Now a week after the estimated arrival date I wonder what's taking so long and decide to check the tracking number again. Turns out it was sent back to the sender without me getting any kind of information of its arrival. No text message, no e-mail, no note in my mailbox, nothing.

So anyway, can the order be sent back again without me having to pay for the item?

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• Commentaire officiel

  

  AJ

  • 31 octobre 2023 21:44

  Thank you for reaching out to us.  A ticket has been created for this, please allow for up to 24-72 business hours for a representative to reach out to you.  Best regards

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