Wacom One pen not working

Matthew Mali

• 1 juillet 2025 01:54

I am having an issue with my Wacom One tablet.

My tablet is able to connect to my Windows 11 desktop. The display works and the tablet acts as second monitor. However my pen is unable to connect, and when I open up my Wacom center it says that no device is connected.

I uninstalled and reinstalled my Wacom drivers. I have made sure that my HDMI cable and USB cable are plugged in. I even hear the USB sound when I plug it in.

Additionally when I plug in my old Intuos pad it works fine.

I am really unsure where to go. 

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  João

  • 7 juillet 2025 12:41
  • Modifié

  Hi Matthew Mali

  From your description, this seems like either a faulty USB port or cable. Have you tried using a different USB port on your desktop? Try connecting directly to the mainboard if possible. If problem continues, try then replacing the cable and see if that helps. 

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  Matthew Mali

  • 8 juillet 2025 00:41

  Thanks for commenting.
  
  Turns out it really was a faulty USB port. The issue is resolved

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  Thomas John Mahon

  • 23 janvier 2026 23:44

  HI 

  If I try another USB port, I lose my touch on the screen.

   

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